What are the two types of sales sequence?

Modified on: Thu, 23 Apr, 2020 at 10:39 AM


There are two types of sequence - 

  • Classic Sequence: Classic sequence allows you to automatically run a sequence of actions for a set of audience on specific days. A typical example would be of a prospecting sequence for an outbound sales team wherein the sales agent sends a set of emails and adds follow-ups on specific days till the prospect responds.
  • Smart Sequence: Smart sequence allows you to automatically run the most relevant steps at fixed intervals in the sequence based on the behavior of the audience. An example of Smart Sequence would be customer onboarding or retention sequence where the sales agent wants to send an email based on what the audience has done or not. This will send the relevant email at the right time.

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial

What are the two types of sales sequence?

Modified on: Thu, 23 Apr, 2020 at 10:39 AM


There are two types of sequence - 

  • Classic Sequence: Classic sequence allows you to automatically run a sequence of actions for a set of audience on specific days. A typical example would be of a prospecting sequence for an outbound sales team wherein the sales agent sends a set of emails and adds follow-ups on specific days till the prospect responds.
  • Smart Sequence: Smart sequence allows you to automatically run the most relevant steps at fixed intervals in the sequence based on the behavior of the audience. An example of Smart Sequence would be customer onboarding or retention sequence where the sales agent wants to send an email based on what the audience has done or not. This will send the relevant email at the right time.

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial