Applicable plans
Sprout Blossom Garden Estate Forest


Based on the plan and scope, each user has respective limits in Sales sequences. Given below are some FAQs on the limits in Sales Sequences:


Article Navigation:

- How many sequences can I set in Freshsales?

- How many steps can I set in a sequence?

- How many entry/exit conditions can I set for each step of the sequence?

- How long can a sequence run?

- What is the email quota for my sales sequence?



Q: How many sequences can I set in Freshsales?

A: The number of sequences you can set depends on the plan chosen. Please refer to the following table:


Plans

Trial

Sprout

Blossom

Garden

Estate

Forest

Limits/ User

Based on plan opted during trial

NA

NA

5

10

25


Note: These numbers represent the number of sequences availaper user.


Q: How many steps can I set in a sequence?

A: Users can set a maximum of 25 Steps per sales sequence. 


Q: How many entry/exit conditions can I set for each step of the sequence?

A: Users can set a maximum of 8 conditions for each step of the sequence.


Q:How long can a sequence run?

A:

Classic sequence: The duration of a classic sequence is capped at 90 days. This means that sequence steps can be set only for a maximum of 90 days since the day of lead entry.

Smart sequence: A smart sequence is based on regular intervals. The sequence will run on a lead until the lead exits the sequence. Hence, there is no restriction on how long a sequence will run.  


Q: What is the email quota for my sales sequence?

A: The number of emails you can send as a part of your sequences depends on the plan chosen. Please refer the following table:


Plans

Trial

Sprout

Blossom

Garden

Estate

Forest

Email Limits per User per day

100* 

NA

200

500

1000

2000


*For trial users, the limit is 100 for the entire account irrespective of the number of users