1. Go to the Leads tab if your recipients are leads, else click the Contacts tab. 
2. Select a view or use filters to get a refined list of leads/contacts. 
3. You can hand pick individual leads/contacts by selecting the checkbox beside their names, or you can just click the checkbox beside NAME to select all the records from a view. 
4. On selecting the recipients, the bulk actions tray appears. Click the Bulk email icon. 
5. Compose your email in the overlay. You can use placeholders to personalize your emails, or you can just select a template from the drop down.
   

6. Additional records can be added from the bulk email overlay section even after selecting multiple leads or contacts from the list view.

   Note: Up to 25 additional records can be added

   
   

   
7. You can enter the email address of leads who are not present in the CRM, and Freshsales will create a new lead for you

   Note: While sending bulk emails for contacts, you can create a new contact

8. You can track the status of your emails, add file attachments from your device and schedule it to be sent at a desired time (helpful when you send emails to recipients in different time zones).
   
9. On scheduling an email or bulk email, schedule icon will be highlighted to remind the user that the email/bulk email has been scheduled.

Click Cancel to close the scheduler window or Remove Schedule to remove the scheduler.

Hit Send Later or send later, add follow-up now