Gmail is running a security audit of all third-party applications to check and verify all apps that have access to Gmail API. Any app that has the capability to access Google user data from or through a server is expected to undergo an independent (3P) security assessment.
Why has my account been disconnected?
Freshsales accesses the Gmail API for connecting the email, calendar, and contacts and has been mandated by Google to undergo a security audit. Freshsales has commenced the security assessment with BishopFox. Hence, users who have connected their Gmail with Freshsales will no longer be able to use Gmail Oauth until the audit is completed successfully.
What can I do?
Until Freshsales is listed as a verified app, users can use an app-specific password to connect their Gmail with Freshsales. Refer to this article to generate an app-specific password.
1. Go to the 'Security' section of your Google account.
2. Generate an App-specific password for logging in from your device.
3. Use the password to connect your Gmail with Freshsales.
Once the issue is sorted, reconnect your Gmail using the Single sign-on to enable your gmail, calendar and contacts sync. This will retrieve all historical data.