Freshsales Pricing and Features List
Modified on: Thu, 22 Oct, 2020 at 8:23 PM
Click the links below to access the pricing and complete feature list for Freshsales
| Plan | BLOSSOM | GARDEN | ESTATE | FOREST |
| Description | Perfect for small teams | Ideal for growing teams | Best value for large teams | Made for Enterprises |
| Annual Pricing | $12 user/month | $25 user/month | $49 user/month | $79 user/month |
| Monthly Pricing | $19 /user | $35 /user | $65 /user | Annual commitment only |
| Features | Lead, Contact, Account & Deal Mnagement | Lead, Contact, Account, and Deal Management | Lead, Contact, Account, and Deal Management | Lead, Contact, Account, and Deal Management |
| Visual Sales Pipeline | Multiple Sales Pipelines | Multiple Sales Pipelines | Multiple Sales Pipelines |
| 2-way Email Sync | 2-way Email Sync | 2-way Email Sync | 2-way Email Sync |
| Lead Scoring | Lead Scoring | Advanced Lead Scoring | Advanced Lead Scoring |
| Phone powered by Freshcaller | Phone powered by Freshcaller | Phone powered by Freshcaller | Phone powered by Freshcaller |
| SMS Integration | SMS Integration | SMS Integration | SMS Integration |
| Freshworks Integrations | Freshworks Integrations | Freshworks Integrations | Freshworks Integrations |
| Marketplace Apps | Freshmarketer Garden | Freshmarketer Estate | Freshmarketer Estate |
| API Access | Marketplace Apps | Marketplace Apps | Marketplace Apps |
| API Access | API Access | API Access |
| 250 Bulk Emails/user/day | 1000 Bulk Emails/user/day | 5000 Bulk Emails/user/day |
| 5 Sales Sequences/user | 10 Sales Sequences/user | 25 Sales Sequences/user |
| 10 Workflow Automations | 25 Workflow Automations | 100 Workflow Automations |
| 10 Teams | 25 Teams | 50 Teams |
| Territories and Lead Assignment | Territories and Lead Assignment | Territories and Lead Assignment |
| Smart Matches | Smart Matches | Smart Matches |
| Custom Roles | Custom Roles | Custom Roles |
| Advanced Reports | Advanced Reports | Advanced Reports |
| | Advanced CRM Customization | Advanced CRM Customization |
| | Auto Profile Enrichment | Auto Profile Enrichment |
| | Reports Dashboard | Reports Dashboard |
| | Smartforms and Event Tracking | Smartforms and Event Tracking |
| | Multi Currency | Multi Currency |
| | Sales Goals | Sales Goals |
| | | EEA Data Center |
| | | IP Whitelisting |
| | | Audit Logs |
| | | Dedicated Account Manager |
| Add-on | Workflow as an add-on
(10 workflow) | $10/month | |
Freshsales Detailed Feature Comparison
|
| Category | Feature | Sprout | Blossom | Garden | Estate | Forest |
| PRICING | Annual | $0 | $12 | $25 | $49 | $79 |
| Monthly | $0 | $19 | $35 | $65 | |
| | | | | | |
| SALES FORCE AUTOMATION | Lead management | Yes | Yes | Yes | Yes | Yes |
| Contact management | Yes | Yes | Yes | Yes | Yes |
| Accounts | Yes | Yes | Yes | Yes | Yes |
| Deal management | Yes | Yes | Yes | Yes | Yes |
| Tasks, appointments and notes | Yes | Yes | Yes | Yes | Yes |
| Filters | Yes | Yes | Yes | Yes | Yes |
| Custom views | Yes | Yes | Yes | Yes | Yes |
| Merge records | No | Yes | Yes | Yes | Yes |
| Clone records | No | Yes | Yes | Yes | Yes |
| Search | Yes | Yes | Yes | Yes | Yes |
| Tags | No | Yes | Yes | Yes | Yes |
| Adding and sharing files | No | Yes | Yes | Yes | Yes |
| Sales pipeline | No | Yes | Yes | Yes | Yes |
| Conversations view | No | Yes | Yes | Yes | Yes |
| Notifications | No | Yes | Yes | Yes | Yes |
| Custom fields | No | 10 | 100 | 300 | 300 |
| Workflows | No | No | 10 | 25 | 100 |
| Time-based Workflows | No | No | No | Yes | Yes |
| Lead assignment rules | No | No | Yes | Yes | Yes |
| Auto profile enrichment | No | No | No | Yes | Yes |
| Account hierarchy | No | No | No | Yes | Yes |
| Multiple sales pipeline | No | No | Yes | Yes | Yes |
| Advanced CRM customization | No | No | No | Yes | Yes |
| Custom sales activities | No | No | No | Yes | Yes |
| Audit logs | No | No | No | No | Yes |
| Multi-currency | No | No | No | Yes | Yes |
| Multi-language | Yes | Yes | Yes | Yes | Yes |
| Teams | No | No | Yes (10) | Yes (25) | Yes (50) |
| Rotten deals | No | Yes | Yes | Yes | Yes |
| Weighted pipeline | No | Yes | Yes | Yes | Yes |
| Sales goals | No | No | No | Yes | Yes |
| Products | No | No | Yes | Yes | Yes |
| | | | | | |
| DATA ADMINISTRATION | Record limits | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| File Storage | No | 1 GB / user | 2 GB / user | 5 GB / user | 100 GB / user |
| Data import | Yes | Yes | Yes | Yes | Yes |
| Data export | Yes | Yes | Yes | Yes | Yes |
| Migration from other CRMs | Yes | Yes | Yes | Yes | Yes |
| Deduplication | No | No | Yes | Yes | Yes |
| Rename modules | No | No | No | Yes | Yes |
| Lookup fields | No | No | No | Yes | Yes |
| Dependent fields | No | No | Yes | Yes | Yes |
| Formula fields | No | No | No | Yes | Yes |
| Unique fields | No | No | No | Yes | Yes |
| | | | | | |
| EMAIL | Email forwarding | No | Yes | Yes | Yes | Yes |
| Email integration via IMAP | No | Yes | Yes | Yes | Yes |
| Custom SMTP | No | Yes | Yes | Yes | Yes |
| Team inbox | No | Yes | Yes | Yes | Yes |
| 2-way email sync | No | Yes | Yes | Yes | Yes |
| Historical email sync | No | No | Yes | Yes | Yes |
| Awaiting response | No | Yes | Yes | Yes | Yes |
| Bulk emails | No | No | 250/day | 1000/day | 5000/day |
| Bulk email personalization | No | No | No | Yes | Yes |
| Bulk email unsubscribe option | No | No | Yes | Yes | Yes |
| Sales campaigns | No | No | 5 | 10 | 25 |
| Email templates | No | No | Yes | Yes | Yes |
| Email tracking | No | No | Yes | Yes | Yes |
| Bulk email metrics | No | No | Yes | Yes | Yes |
| Real-time email alerts | No | No | Yes | Yes | Yes |
| Email scheduling | No | No | Yes | Yes | Yes |
| | | | | | |
| BUILT-IN PHONE | Phone powered by Freshcaller | No | Yes | Yes | Yes | Yes |
| | | | | | |
| LEAD SCORE | Score by lead property | No | Yes | Yes | Yes | Yes |
| Score by email activity | No | No | Yes | Yes | Yes |
| Score by web and application activity | No | No | No | Yes | Yes |
| Insights based on lead scoring | Yes | Yes | Yes | Yes | Yes |
| | | | | | |
| BEHAVIOR ANALYTICS | Classic forms for Web-to-lead capture | No | Yes (Have FSa logo) | Yes (Have FSa logo) | Yes (Option to remove FSa logo) | Yes (Option to remove FSa logo) |
| Website visitor tracking | No | No | No | Yes | Yes |
| Web application event tracking | No | No | No | Yes | Yes |
| Smartforms for Web-to-lead capture | No | No | No | Yes | Yes |
| | | | | | |
| SECURITY ADMINISTRATION | Record scope | Yes | Yes | Yes | Yes | Yes |
| Role-based access | Yes | Yes | Yes | Yes | Yes |
| Field-level permissions | No | No | No | No | Yes |
| Custom roles | No | No | Yes | Yes | Yes |
| Territory management | No | No | Yes | Yes | Yes |
| IP Whitelisting | No | No | No | No | Yes |
| EUC Data Center | No | No | No | No | Yes |
| | | | | | |
| ANALYTICS | Standard reports | No | No | Yes | Yes | Yes |
| Custom reports | No | No | Yes | Yes | Yes |
| Sales activity reports | No | No | Yes | Yes | Yes |
| Sales velocity reports | No | No | Yes | Yes | Yes |
| Sales forecasting reports | No | No | Yes | Yes | Yes |
| Sales trendline reports | No | No | Yes | Yes | Yes |
| Cross module reporting | No | No | Yes | Yes | Yes |
| Schedule reports | No | No | Yes | Yes | Yes |
| Reports dashboard | No | No | No | Yes | Yes |
| Clone reports | No | No | No | Yes | Yes |
| | | | | | |
| INTEGRATIONS | API access | No | 1000/account/hour | 1000/account/hour | 2000/account/hour | 5000/account/hour |
| Zapier | No | Yes | Yes | Yes | Yes |
| Freshdesk | No | Yes | Yes | Yes | Yes |
| Freshchat | No | Yes | Yes | Yes | Yes |
| Freshconnect | No | Yes | Yes | Yes | Yes |
| Google Apps | Yes | Yes | Yes | Yes | Yes |
| Google Calendar | No | Yes | Yes | Yes | Yes |
| Google Contact Sync | No | Yes | Yes | Yes | Yes |
| Gmail Add-on | Yes | Yes | Yes | Yes | Yes |
| Office 365 Calendar | No | Yes | Yes | Yes | Yes |
| Outlook Add-in | No | Yes | Yes | Yes | Yes |
| SMS Integration | No | Yes | Yes | Yes | Yes |
| Marketplace | No | Yes | Yes | Yes | Yes |
| | | | | | |
| FREDDY AI | Deduplication | No | No | Yes | Yes | Yes |
| Smart connections | No | No | Yes | Yes | Yes |
| Deal insights | No | No | No | Yes | Yes |
| Out of office | No | No | No | Yes | Yes |
| Calendar suggestions | No | No | No | Yes | Yes |
| | | | | | |
| SUPPORT | 24x5 email support | Yes | Yes | Yes | Yes | Yes |
| 24x5 phone support | Yes | Yes | Yes | Yes | Yes |
| 24x5 chat support | Yes | Yes | Yes | Yes | Yes |
| Dedicated account manager | No | No | No | No | Yes |
| | | | | | |
| MOBILE | Freshsales for iOS | Yes | Yes | Yes | Yes | Yes |
| Freshsales for Android | Yes | Yes | Yes | Yes | Yes |
| | | | | | |
| MOBILE FEATURES | Lead, Contact, Account, and Deal management | Yes | Yes | Yes | Yes | Yes |
| Filters | Yes | Yes | Yes | Yes | Yes |
| Connect to Uber | Yes | Yes | Yes | Yes | Yes |
| Google maps | Yes | Yes | Yes | Yes | Yes |
| Calendar | Yes | Yes | Yes | Yes | Yes |
| Multi-language | Yes | Yes | Yes | Yes | Yes |
| Personalize mobile settings | Yes | Yes | Yes | Yes | Yes |
| Voice notes | Yes | Yes | Yes | Yes | Yes |
| Check-in | No | No | No | Yes | Yes |
| Bulk emails | No | No | Yes | Yes | Yes |
| Files | No | Yes | Yes | Yes | Yes |
| Offline sync | No | No | Yes | Yes | Yes |
| MULTICURRENCY PRICING |
| USD | Blossom | Garden | Estate | Forest |
| Monthly | 19 | 35 | 65 | 99 |
| Annual | 12 | 25 | 49 | 79 |
|
| GBP | Blossom | Garden | Estate | Forest |
| Monthly | 19 | 30 | 55 | 85 |
| Annual | 12 | 20 | 40 | 65 |
|
| EU | Blossom | Garden | Estate | Forest |
| Monthly | 19 | 35 | 65 | 99 |
| Annual | 12 | 25 | 49 | 79 |
|
| AUD | Blossom | Garden | Estate | Forest |
| Monthly | 25 | 49 | 89 | 135 |
| Annual | 16 | 35 | 69 | 109 |
|
| ZAR | Blossom | Garden | Estate | Forest |
| Monthly | 269 | 499 | 899 | 1399 |
| Annual | 169 | 349 | 669 | 1099 |
|
| INR | Blossom | Garden | Estate | Forest |
| Monthly | 1399 | 2599 | 4699 | 7099 |
| Annual | 799 | 1799 | 3199 | 5799 |
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