What is an Organization and how does it work?

Modified on: Tue, 19 May, 2020 at 11:19 AM


The Organization or Org feature give you centralized control over all your accounts and agents.

  1. The user who signed up for the product is also marked as the Org Admin, at the time of the creation of Organization
  2.  Org Admins can control security settings, user management, and billing from the Org dashboard.  
  3.  Org Admins can navigate to the Org dashboard either by navigating to the org url or by clicking on the Manage link in the Freshworks switcher.  
  4.  Org Admins can configure security settings like password policy or custom SSO which will be applicable for all the users logging into the Organization. 

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What is an Organization and how does it work?

Modified on: Tue, 19 May, 2020 at 11:19 AM


The Organization or Org feature give you centralized control over all your accounts and agents.

  1. The user who signed up for the product is also marked as the Org Admin, at the time of the creation of Organization
  2.  Org Admins can control security settings, user management, and billing from the Org dashboard.  
  3.  Org Admins can navigate to the Org dashboard either by navigating to the org url or by clicking on the Manage link in the Freshworks switcher.  
  4.  Org Admins can configure security settings like password policy or custom SSO which will be applicable for all the users logging into the Organization. 

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

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