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If we have a sequence that runs every 7 days with 2 different email templates, what happens if:

Modified on: Thu, 23 Apr, 2020 at 10:38 AM


  • Runs on day 1, sends email template #1
  • Day 3,  we deactivate it, (by mistake)
  • Day 5, we reactivate it.
  • Day 7, will it send email template #2? or will it restart and send template #1?

Template #2 emails will be sent, as even if the sequence is inactive, the day counter will keep running.


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If we have a sequence that runs every 7 days with 2 different email templates, what happens if:

Modified on: Thu, 23 Apr, 2020 at 10:38 AM


  • Runs on day 1, sends email template #1
  • Day 3,  we deactivate it, (by mistake)
  • Day 5, we reactivate it.
  • Day 7, will it send email template #2? or will it restart and send template #1?

Template #2 emails will be sent, as even if the sequence is inactive, the day counter will keep running.


Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial