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Why can't I create territories for contacts?

Modified on: Sat, 18 Apr, 2020 at 2:48 AM


Territories are lead-specific and can't be created for contacts. Whenever a new lead enters Freshsales, the lead is matched against conditions set in place for territories. Whenever a territory condition is matched, the lead is assigned accordingly.


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Why can't I create territories for contacts?

Modified on: Sat, 18 Apr, 2020 at 2:48 AM


Territories are lead-specific and can't be created for contacts. Whenever a new lead enters Freshsales, the lead is matched against conditions set in place for territories. Whenever a territory condition is matched, the lead is assigned accordingly.


Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

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