Applicable plans
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The emails that you send to your prospects might have via freshsales.io appear in the from address when they receive it. If you’d like to hide this in your emails, it is highly recommended that you add DKIM records to your domain. 


If the DNS Manager for your domain is hosted with GoDaddy, follow the steps below to add a CNAME and verify the domain.

  1. Login to your GoDaddy DNS Manager. Go to the My Account menu and click Domains.

  2. Under Domains, click the Manage DNS button for the domain you want to verify.


  3. The DNS Manager page will open with information about existing DNS records.

  4. Go down to the Records section and click the Add button to add a DNS record.


  5. Choose CNAME from the drop-down menu, Type.


  6. In the Host field, enter the following four host names: fsemail


  7. In the Points to field, enter fsemail.freshsales.io

  8. Finally click Save.

  9. Repeat step-4 to step-8 to add all other records mentioned as below.

    Record Type

    Host Name

    Value

    CNAME

    fsemail

    fsemail.freshsales.io

    CNAME

    m1._domainkey

    m1._domainkey.freshsales.io

    CNAME

    fslink

    fslink.freshsales.io

    CNAME

    2022619

    fslink.freshsales.io            


  1. Go down to the Records section and click the Add button to add a TXT record.


  2. Choose TXT from the drop-down menu, Type.

  3. In the Host field, enter ‘@’ to denote the default domain for email delivery.

  4. In the TXT value, enter v=spf1 include:_spf.freshsales.io ~all

           

  1. Click Save

    How to verify your domain in Freshales?

  1. After you’ve published the records in your Domain Name System, login into your Freshsales account as Administrator

  2. Navigate to Admin Settings > Email Settings >  Outgoing email settings.

  3. Enter your domain name and Verify

  4. Verified domains are listed below the Outgoing email settings.