Tags can be added to records in two ways:
On the contact Table View
On the contact/account landing page
On the Table View:
Edit the tag column inline to add tags
To bulk update tag value on records,
Click Bulk actions on the Table View
Select the records to which you would like to add a tag. After selecting the records, click Add tags.
In the dropdown box that appears, add tags by either searching for existing tags or by creating your own tags. To create your own tag, simply fill the name of the tag in the field and click Save.
The selected records will have the newly associated tags reflected in the tags column.
On the details page:
On the details page, click the edit icon on tags.
In the dropdown that appears, enter the name of the tag.
Search for existing tags and add them. If there are no tags that suit your purpose, create a new tag by filling the name of the tag in the field and click “Add”.
After adding the relevant tags, click the tick icon to save the tags to the record.
Alternatively, you can also add tags from the fields (Details) section using the same steps mentioned above.
How to filter records based on tags?
To search for records associated with a particular tag, use filters to search for tags.
Where can I use tags?
Tags help users label and segregate records without having to create a separate field and adding dropdown values. This makes it easy for users to maintain and access records with greater efficiency.
To import tags, create a separate column for tags on your CSV file and import them. If you are looking to add additional tags to your records through import, add multiple tags to the respective cell (on the spreadsheet) (tag1; tag2; tag3) and opt for "update without override" during import.
Click here to read about tags created from the admin settings page.