Can we use the territory feature in the contacts module?

Modified on: Mon, 27 Apr, 2020 at 4:40 PM


No, the territory feature can only be used in two ways

1) Assign records to owners on a round-robin basis

2) Give access to a set of users who will be able to view the records.

Both these features can be used in the leads module as the records assignment can only be used in the leads module.


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Can we use the territory feature in the contacts module?

Modified on: Mon, 27 Apr, 2020 at 4:40 PM


No, the territory feature can only be used in two ways

1) Assign records to owners on a round-robin basis

2) Give access to a set of users who will be able to view the records.

Both these features can be used in the leads module as the records assignment can only be used in the leads module.


Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial