What are workflows?

Modified on: Tue, 21 Apr, 2020 at 12:25 PM


Workflow in Freshsales allows you to automate certain actions as soon as an event trigger occurs or at a specific date/time. You can automatically update field properties, send email alerts, create follow up tasks and also send notifications to third party apps via webhook based on certain criteria.



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What are workflows?

Modified on: Tue, 21 Apr, 2020 at 12:25 PM


Workflow in Freshsales allows you to automate certain actions as soon as an event trigger occurs or at a specific date/time. You can automatically update field properties, send email alerts, create follow up tasks and also send notifications to third party apps via webhook based on certain criteria.



Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

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