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Who is a contact?

Modified on: Sun, 19 Apr, 2020 at 2:30 PM


Anyone who actively responds to your calls, emails or tries out the product qualifies as a contact.


In most cases, once a lead responds to your follow up activities, you convert them to a contact. But, it can differ based on your sales process. 

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Who is a contact?

Modified on: Sun, 19 Apr, 2020 at 2:30 PM


Anyone who actively responds to your calls, emails or tries out the product qualifies as a contact.


In most cases, once a lead responds to your follow up activities, you convert them to a contact. But, it can differ based on your sales process. 

Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial