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Enabling TLS 1.2 in Internet Explorer

Modified on: Mon, 30 Mar, 2020 at 3:28 PM


If you use Internet Explorer to access Freshservice, then you can use the following steps to make your browser compatible with TLS 1.2. To change the settings in IE 8, 9 or 10:


  • Go to Tools and select Internet Options
  • Select the Advanced tab in Internet Options
  • Enable (check) TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security
  • Click on Apply and OK to complete the procedure



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Enabling TLS 1.2 in Internet Explorer

Modified on: Mon, 30 Mar, 2020 at 3:28 PM


If you use Internet Explorer to access Freshservice, then you can use the following steps to make your browser compatible with TLS 1.2. To change the settings in IE 8, 9 or 10:


  • Go to Tools and select Internet Options
  • Select the Advanced tab in Internet Options
  • Enable (check) TLS 1.2 and also disable (uncheck) SSL 3.0 for additional security
  • Click on Apply and OK to complete the procedure



Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial