Based on the plan and scope, each user has respective limits in Sales campaigns. Given below are some FAQs on the limits in Sales Campaigns:
Q: How many campaigns can I set in Freshsales?
A: The number of campaigns you can set depends on the plan chosen. Please refer the following table:
Note: These numbers represent the number of campaigns per user.
Q: How many steps can I set in a campaign?
A: Users can set a maximum of 25 Steps per sales campaign.
Q: How many entry/exit conditions can I set for each step of the campaign?
A: Users can set a maximum of 8 conditions for each step of the campaign
Q:How long can a campaign run?
Classic Campaign: The duration of a classic campaign is capped at 90 days. This means that campaign steps can be set only for a maximum of 90 days since the day of lead entry.
Smart Campaign: A smart campaign is based on regular intervals. The campaign will run on a lead until the lead exits the campaign. Hence, there is no restriction on how long a campaign will run.
Q: What is the email quota for my sales campaign?
A: The number of emails you can send as a part of your campaigns depends on the plan chosen. Please refer the following table:
Email Limits per User per day
*For trial users, the limit is 100 for the entire account irrespective of the number of users