- Kindly open Freshsales and navigate to the page where the issue is occurring.
- Right click anywhere inside the CRM and click on Inspect.
- Navigate to the Network tab in the opened panel.
- Kindly clear out any existing logs from the Network tab by clicking on Clear Icon(
). - Click on the Record button (
) in the upper left corner of the tab (If it is grey, kindly click it once to start recording). - Enable the Preserve log check box.
- Now try to reproduce the issue while the network log is being preserved.
- Once the issue is reproduced, click Export HAR to download and then save this file in your computer:
Generate the HAR file
Modified on: Wed, 14 Feb, 2024 at 4:20 PM
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