Applicable plans
Sprout Blossom Garden EstateForest

As an account admin, you might want to have total control over some important data. Information that you don’t want anyone else to tamper with can be marked as read-only. Once a field is made read-only, only you can edit the field using your API Key.

 To mark a field as read-only,

  1. Login to Freshsales as an administrator.

  2. Go to Admin settings > Lead/Contact/Account/Deal Module> Add Fields.

  3. You can make a field read-only either while adding a new field(custom fields) or editing one (default and custom fields). To edit a field, click the Edit icon of the field from the custom field list.

  4. In the Add Field/ Edit Field overlay, you can enable the Mark this field as read-only checkbox.


CF_read only.png


  1. These fields can be edited only by using an Admin’s API key. 

  2. Only those fields that are not mandated, can be made read-only. i.e: For all required fields, the read-only option is disabled.