Is it possible to reset my lead score to 0?

Modified on: Sun, 19 Apr, 2020 at 2:24 PM


We do not have an explicit way to reset the led score to zero from the interface. However, as a workaround, users can export the leads, delete them in the CRM and re-import the list back into Freshsales. Before performing this action, the user will have to disable the enable intelligent lead scoring option under Admin Settings > CRM Settings > AUTOMATION SETTINGS


When this action is performed, conversations, tasks and appointments pertaining to the leads will also be removed. 



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Is it possible to reset my lead score to 0?

Modified on: Sun, 19 Apr, 2020 at 2:24 PM


We do not have an explicit way to reset the led score to zero from the interface. However, as a workaround, users can export the leads, delete them in the CRM and re-import the list back into Freshsales. Before performing this action, the user will have to disable the enable intelligent lead scoring option under Admin Settings > CRM Settings > AUTOMATION SETTINGS


When this action is performed, conversations, tasks and appointments pertaining to the leads will also be removed. 



Did you find it helpful? Yes No

Can you please tell us how we can improve this article?

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial