Applicable plans
Sprout Blossom Garden EstateForest

As a CRM for high velocity sales, making sure that Freshsales caters to the needs of all sales reps was our primary focus. That's why we've introduced column customization, allowing each sales rep to choose the information he'd like to see in the Leads' list view page. 

Note: Your sales reps can pick upto a max of 20 lead fields of their choice and have the lead data for those fields displayed. This includes both default and custom fields. 

Here's how you do it,

  1. Login to Freshsales.
  2. Click Leads
  3. The columns Name and Lead score are fixed and cannot be replaced or shuffled. The other 18, however, can be replaced with lead fields of your choice. To do so, click the Edit columns button.

        4. In the Choose your columns overlay, 

        5. The overlay gives you the following information, 
        - The number of columns that's currently displayed in the list view. (For ex, 7/20). 
        - Visible columns: Lists all lead fields that's currently selected by you.
- Basic Information: All unselected(default+custom) lead fields that can be made visible on the lead list view page on selection. 

You can reset the selection to default, where the following lead fields are displayed in the list view—Name, Lead score, Lead stage, last contacted mode, owner, email, work.

6. Fields, once selected, will move under the Visible columns section.  
7. You can reorder the fields right from this overlay. Choose to place your most used ones on the top of the Visible column list for at a glance access.

    8. Save the changes once done.

Resizing columns on Freshsales:
With the column resizing functionality, you can fit more columns into your list view and get a compact view of your record information.

Here’s how you can resize a column:

  1. Go to the list view.

  2. Hover on top of the column header that you wish to resize. This highlights the edge of the column.

  3. Drag the edges of the column to resize the column to a size of your choice.
    Note: The name column cannot be resized. 

To restore a column back to its original size,

  1. Hover on top of the edge of the column 

  2. Double click your mouse. This restores the edges of the column back to the default size.

  1. The changes made to the columns are not permanent and can be revised as and when required.
  2. The changes are not reflected throughout the account and are only visible to the respective users. 
  3. By default, 7 columns are visible in the list view.
  4. To access all the columns in the list view, use the horizontal scroll functionality.
  5. Say you want to add more fields, but you've already exhausted the limit of 20 fields. You can deselect any of the fields from the visible columns section and then add the additional fields.
  6. The selected columns are reflected for all saved views(default as well as custom).