Based on the plan and scope, each user has respective limits in Sales sequences. Given below are some FAQs on the limits in Sales Sequences:
Q: How many sequences can I set in Freshsales?
A: The number of sequences you can set depends on the plan chosen. Please refer to the following table:
Note: These numbers represent the number of sequences per user.
Q: How many steps can I set in a sequence?
A: Users can set a maximum of 25 Steps per sales sequence.
Q: How many entry/exit conditions can I set for each step of the sequence?
A: Users can set a maximum of 8 conditions for each step of the sequence.
Q:How long can a sequence run?
Classic sequence: The duration of a classic sequence is capped at 90 days. This means that sequence steps can be set only for a maximum of 90 days since the day of lead entry.
Smart sequence: A smart sequence is based on regular intervals. The sequence will run on a lead until the lead exits the sequence. Hence, there is no restriction on how long a sequence will run.
Q: What is the email quota for my sales sequence?
A: The number of emails you can send as a part of your sequences depends on the plan chosen. Please refer the following table:
Email Limits per User per day
*For trial users, the limit is 100 for the entire account irrespective of the number of users