We recommend that you also have a look at these articles:
  1. More Workflow usecases
  2. Explore Workflows to automate more in Freshsales
  3. Explore User settings
  4. Configure Sales-activities to track better
  5. Explore Workflows to automate more in Freshsales
  6. Explore our Admin settings to configure Freshsales to your business needs
  7. Visit our Support portal to explore our KB