Issues with the Editor in Freshdesk

Does anyone else have this issue with the editor in Freshdesk? When creating an ordered or unordered list the points / numbers appear twice and they have to be removed manually for each line.

Also, we're having issues with highlighting text and deleting blank lines.

I attached a GIF of the issue with the list as this is the most irritating issue... We also checked different browsers but it seems that the problems are the same throughout the browsers.

Does anyone have similar issues and knows how to resolve them?

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