I have been getting this message every time I change the status of a ticket. Does anyone know what this means or how to fix it.? I am new to Freshdesk and am still figuring my way around.
Same thing here - we're also getting tickets re-apprearing once they've
been resolved and effectively resubmitting themselves about a day
I am also getting this for the last 2 days when trying to reply to a ticket.
@all, We had an issue for Sprout accounts on Friday, which we identified and fixed immediately.
Had an update to the Android app' on Saturday and all now seems fine.
Start your 30-day free trial. No credit card required. No strings attached.Start Free Trial