Problem with break lines in Custom App : Freshsales

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Problem with break lines in Custom App

Michael Umansky

started a topic almost 2 years ago

Hello,
In app I'm using domHelper.ticket.openReply(*some text with <br> breaklines*), and it works perfectly in local testing mode. But when I tried to upload app as Custom, all breaklines just disappeared. And I don't really understand mechanism of that.
Thanks for your help

Mahesh.sadasivam_old

said almost 2 years ago

ADMIN

Hi Michael,

We are looking into this, will give you a update soon

Thanks

Mahesh

Rohit Eddy

said almost 2 years ago

ADMIN

Micheal, we have not been able to reproduce the issue that you reported. Could you please share the app with us, to help us debug this further? Thanks for your help.