Solved

Requester Email issue

Hi ,


Does Freshdesk provide any API endpoint to fetch the email of the requester if i have the requester ids or name or ticket ids etc. 


Thanks 

Rahul



ADMIN
ADMIN

If you have the contact ID you can directly call the contacts AI - https://developers.freshdesk.com/api/#view_contact. If you have the ticket ID, you will have to call the ticket API first and retrieve the requester ID from there.


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