Updating a ticket from app.js

Within app.js, if I call


it will return the current ticket's due by date and time. How do I update this value INSIDE of app.js? Is there a setTicketInfo function or something similar?


We don't have a set function to update tickets. Hence, it is recommended you use the ticket update API to update the ticket's properties from the app.js file.

Login or Signup to post a comment

Sign up for Freshsales today

Start your 21-day free trial. No credit card required. No strings attached.

Start Free Trial